FollowApp is an integrated iPhone app that uses Bluetooth devices to monitor and track the recovery of post-heart surgery patients.
Nearly 1 in 5 patients who undergo cardiac operations require readmission, which is catastrophic for patients and costly for hospitals. Going through heart surgery is difficult enough, and the recovery process can be equally dangerous and stressful for patients and their caretakers. For nurses and doctors, tracking a patient’s recovery and identifying red flags is nearly impossible. FollowApp uses Bluetooth devices – scales, BPMs, thermometers, and glucose monitors – which automatically sync to a hospital’s custom dashboard, alerting medical staff if a patient is exhibiting signs that require immediate medical attention.
Designing a system for a primarily older audience meant being conscious of the technology barriers these users face. Using clear and explicit language and iconography to illustrate complex Bluetooth flows, implementing larger tappable areas in the screens, and introducing a caretaker app helped alleviate some of these concerns. For hospitals and doctors is was of paramount importance to design an interface and system of alerts so that important, life-saving information didn’t fall through the cracks.
Product Strategist, Project Manager, Designer (My Role), 2 Web Developers, 2 iOS Developers, Client CEO, Client Product Owner, Client MD, Client Nurses
moodboard & Tone
Rather than creating a brand that follows a more traditional and medical Look & Feel, our client preferred a design direction that evoked a more meditative tone. Using soft gradients and calming colors, the app was designed to help anxious and disoriented heart-surgery patients feel more at ease during their recovery.